The Korean Journal of Hospice and Palliative Care

Comparison of Quantitative and Qualitative Research on the Continuous Education Program of Hospice Volunteers.

Domain Quantitative Qualitative quotes Inference
Hospice attitude Hospice attitude increased statistically significantly (t=-2.52, P=0.018) “I can sympathize with them when giving a hand and foot massage where they want”(Participant 9) Volunteers believe that the hand and foot massage they learned through continuous training not only helps the patient’s physical well-being but also helps the patient understand through communication.
“It’s easy to give volunteering as an ordinary work (in an inertia) as volunteering a long time. I was reminded and felt it’s new when I get the volunteer education.”(Participant 15) Volunteers have been reminded of the meaning of taking care of dying patients through continuing education.
“End life patient died peacefully when I gave a massage with singing spirituals. One day daughter of the patient came and thanked me for the peaceful death.” (Participant 9) Emotional support is needed for family to accept changed behavior of the end life patient.
Meaningful life Meaningful life is not statistically significant (t=-0.27, P=0.786) “After the organ transplant operation, I’m thankful that other’s life is with me transplanted in my body. To share the love I’ve got from the surgery to the end of my life is a real joy and happiness.”(Participant 9) Volunteers believe in the existence of God and giving and sharing what I have with neighbors.
“I’m thankful that I can give volunteering and heal myself through the hospice volunteering.”(Participant 13) It is rewarding for helping the weak people and helping the people who is needier than me through volunteering.
Self-efficacy Self-efficacy increased statistically significantly (t=-2.26, P=0.032) “When I first started doing my hospice volunteer work, I saw someone else massage their feet (to the patient), so I thought I should learn. (Finding a place to teach) I took a foot massage course from another university.” (Participant 11) Hospice volunteers have a passion for money and time to learn if they are for service. The volunteers give satisfaction to the patient through learning and gain confidence through it.
“I gave an advice to a patient to decide the tracheostomy once. It was quite helpful for me to get an education on preliminary determination of medical care for life prolongation in the continuing education program to enhance competency for hospice volunteers.” (Participant 9) Volunteers experience how to deal with events efficiently through continuous education, which increases their confidence in their service.
Volunteering satisfaction Volunteering satisfaction is not significant statistically (t=-0.29, P=0.773) “Ordinary care worker can give a shampooing and washing, but hospice volunteering is different in terms of soothing patient’s and guardian’s mind.”(Participant 1) Hospice volunteering is a good chance for me to feel that I am needed for the others. Hospice volunteers feel a sense of accomplishment through the volunteering.
“Kids always told me that they appreciate my hospice volunteering.”(Participant 13) Volunteers are recognized by the people around them for the meaning of volunteering. Volunteers gain the strength to continue volunteering with the recognition of meaningful people.
“To know the skill of communication is helpful for the spiritual care. It’s not hard to give a massage when the reaction from patient is good. I feel to learn when I see a coworker talk naturally to a patient who is closing mind.”(Participant 6) Volunteers were able to acquire new knowledge and skills through volunteer activities. They consider themselves to be recognized for their volunteer work and serve as an opportunity for personal growth.
Korean J Hosp Palliat Care 2019;22:185~197 https://doi.org/10.14475/kjhpc.2019.22.4.185
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